Truck Broker Freight - FAQ
Does Truck Broker Freight offer insurance coverage?
No. But Truck Broker Freight shall make arrangements with the shipping company for insurance arrangements. In case of any claims, you need to contact the shipping company.
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Why is Bill of Laden/Bills or Laden from Truck Broker Freight important?
Apart from legalities involved in using multi-mode logistics, Bill of Laden (BOL) also lets the carriers know you are entitled for special discount as a customer of Truck Broker Freight (guaranteed rate). You get the discount from the fact that we give the shipping companies more business. They give us a discount and the savings is passed on to you.
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What if a Truck Broker Freight customer doesn't use BOL?
You may get a bigger bill from the carrier. If you find such an instance, give Truck Broker Freight a call or send us an email stating the details of billing. Truck Broker Freight customer service department will look into the matter and ensures you get the guaranteed rate.
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In concern with Truck Broker Freight when is dimensional weight applicable?
If your shipment is considerably lighter compared to its size, it attracts dimensional weight charges. Empty boxes come in this category, where the weight is significantly lower, but takes up a lot of space.
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What are the types of containers that Truck Broker Freight offers?
Truck Broker Freight has all types of containers - van, flatbed and temperature controlled, refrigerated containers.
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Does Truck Broker Freight allow the booking of a Full Truck Load?
Yes, you can book FTL and LTL (Less than a Truck Load) with Truck Broker Freight.
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In Truck Broker Freight do I need to contact the carrier?
There is no need to contact the carrier. All your transaction is better done through Truck Broker Freight. If you try to reach the shipping it may also cause confusion of duplicate pickup. The probability of not being entitled for a discount is also higher.
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